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Claim Fraud Management Assistant Manager

PT Apex Nusantara Indo
On-site
Posted 3 days ago
Claims-Manager

AI summary

The role involves managing and investigating fraud claims, conducting audits, analyzing data for fraud detection, and improving fraud awareness among staff. The assistant manager will create and present fraud reports and recommendations based on investigations and reviews.

Eligible from: Unclear

Job Description

Requirements;

  • Min Bachelor Degree degree in any major
  • Min 6 years working experience on Fraud Claim Management area and preferably with audit and investigation skills background.
  • Experiences with Fraud Claim, Claim Audit and Claim Investigation Communication.
  • Solid knowledge and strong competency of general insurance business and claim process.
  • Certified Fraud Examiner (CFE) is a plus.
  • Excel and Power BI
  • Dana Analytic Skill, Audit and Investigation skills
  • Implement and monitor company's strategy towards improving fraud saving.
  • Identify potential frauds through regular CFR (Close File Review), OFR (Open File Review) and incidental reports/indications by team Claim or other parties.
  • Assess the extent, materiality, and factuality of suspicious cases through on-site and/or off-site investigations.
  • Propose recommendation for follow up on confirmed fraud cases to relevant departments.
  • Produce Fraud Reports for both regional and internal purposes.
  • Investigate any suspicious claims.
  • Produce CFR & OFR Report with proposed/recommended corrective actions.
  • Analyze monthly data set for potential fraud identification and recommendation for improvements.
  • Set proper fraud alert rules for fraud detection and analysis purposes and continuously updating and monitoring the implementation of fraud rules to prevent fraud effectively.
  • Improve fraud awareness among claim staffs through socializations and/or publications.
  • Propose recommendation for follow up on confirmed fraud cases to relevant departments.

Originally posted on Himalayas

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About the job

Posted on
Oct 25, 2026
Job type
Full-time
Location
IndonesiaOn-site

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