Case Manager - Personal Injury | Remote

Remote Case Manager – Personal Injury | briefCASE Legal Support

Lead a Team. Improve Case Outcomes. Make a Difference.

briefCASE Legal Support, LLC is seeking an experienced, organized, and proactive Case Manager to lead a team of Legal Assistants supporting DJC Law, PLLC, a growing Texas-based personal injury law firm.

This is a hands-on leadership opportunity for someone who can develop team members, oversee case workflows, maintain quality standards, and help deliver efficient, client-focused legal support.

Why Join briefCASE Legal Support?

• Make a meaningful impact: Help a team support clients navigating personal injury claims.
• Lead and develop others: Coach Legal Assistants and strengthen team performance.
• Take ownership: Oversee case workflows, priorities, quality, and results.
• Grow professionally: Expand your expertise while collaborating with U.S.-based legal professionals.
• Improve processes: Identify practical ways to increase efficiency, consistency, and accountability.

Key Responsibilities

Team Leadership & Development

• Supervise, mentor, and support Legal Assistants through training, coaching, and performance feedback.

Case Oversight & Quality Control

• Monitor case progress, assign tasks according to workload and priorities, and review work for accuracy, completeness, and compliance with firm procedures.

Personal Injury Case Support

• Oversee pre-litigation and litigation workflows, assist with case preparation, and help ensure matters progress toward key milestones and resolution.

Performance Management & KPIs

• Track key performance indicators (KPIs), evaluate team performance, address performance concerns, and promote accountability.

Attorney Collaboration & Client Service

• Coordinate with attorneys and team members to address case needs, resolve issues, and maintain high standards of client service.

Process Improvement & Administration

• Identify workflow improvements, promote consistent procedures, and assist with resource planning and other departmental needs.

• At least five years of Legal Assistant or comparable legal support experience.
• Two to three years of supervisory or team management experience.
• Strong understanding of legal terminology, case management, and legal documentation.
• Demonstrated leadership, communication, organization, and problem-solving skills.
• Ability to manage competing priorities, meet deadlines, and maintain confidentiality.
• Proficiency with case management software and Microsoft Office applications.

• Experience supporting a U.S.-based personal injury law firm.

• Familiarity with pre-litigation and litigation workflows.
• Experience with case management platforms such as Filevine.
• Experience tracking KPIs, coaching team members, and improving processes.