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Business Operations Manager

MLabs
United States
On-site
Full-time
Posted 24 days ago

Job Description

Business Operations & Compliance Manager - Decentralized Finance

Location: Remote - Preference for NYC - Will accept Remote USA working EST hours

Compensation: $129K - $150K

We build technology that makes markets safer and more accessible in the decentralized finance (DeFi) space. Our risk management systems, oracles, and AI models secure billions in value and are trusted by leading protocols like Aave, GMX, dYdX, and others. We are seeking a talented Business Operations & Compliance Manager to join our team and help shape the future of decentralized finance, reporting directly to the VP of Business Operations.

You will be the key owner of our global compliance and security posture, designing and implementing policies to reduce risk and support sustainable growth in a high-growth technology environment. This role is highly cross-functional, requiring you to partner with technical, business, and legal teams to embed operational excellence across the organization.

Responsibilities:

  • Lead Compliance & Security Programs: Own the design, implementation, and ongoing management of global compliance initiatives (e.g., SOC 2, ISO 27001, PCI-DSS), including leading audits, certifications, and risk management efforts.
  • Build and Enforce Internal Policies: Develop, maintain, and scale security, compliance, and operational policies across the organization, ensuring consistency and accountability at a global scale.
  • Oversee Vendor & Contract Management: Manage vendor selection, procurement, onboarding, and contract processes, ensuring alignment with compliance and security requirements.
  • Enable Cross-Functional Collaboration: Partner effectively with technical, business, and legal teams to embed compliance and security best practices into daily operations and strategic initiatives.
  • Drive Process Excellence: Lead company-wide initiatives that improve operational efficiency, reduce risk, and support sustainable growth.

Requirements

  • Experience: 3-4 years of experience in business operations, compliance, or security program management within a technology company.
  • Compliance Expertise: Strong knowledge of major compliance frameworks (SOC 2, ISO 27001, PCI-DSS) and hands-on experience leading or managing audits and certifications.
  • Policy & Process: Proven ability to design, implement, and enforce internal policies and drive program management excellence.
  • Vendor Management: Strong background in vendor management, procurement, and contracts.
  • Soft Skills: Excellent organizational and communication skills, with a passion for security, operational excellence, and emerging technologies like blockchain and DeFi.

Preferred Qualifications (Nice-to-Haves):

  • Familiarity with blockchain, smart contracts, and/or DeFi protocols.
  • Experience working in high-growth technology companies or startups.
  • Demonstrated ability to scale compliance and security programs in fast-paced, global environments.
  • Strong analytical and problem-solving skills, with comfort driving cross-functional initiatives.
  • Location: Based in NYC (Brooklyn office) or able to work remotely in the USA with up to 30% travel for in-person collaboration.

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