Associate Manager, Risk and Operations

Main Responsibilities:

Team and Operational Support:
• Support day-to-day team operations, including daily tasks, monthly and quarterly reporting
• Support in the development of risk strategy for the reverse mortgage business, including 
forecasting, key insights, recommendations and planning
• Drive projects and initiatives with internal stakeholders, often independently, and operate 
within our risk appetite, regulatory guardrails and internal policies
• Support all testing, including UAT and BVT support for changes

Risk, Controls and Regulatory support:
• Support the implementation and execution of risk and control frameworks within the business 
unit
• Identify operational risks, control gaps or weaknesses and process inefficiencies
• Participate in root cause analysis and support development of mitigation actions
• Maintain documentation of processes, controls, and standard operating procedures.
• Support AML, fraud, privacy and regulatory assessments as required
• Assist in regulatory change management activities, including testing and documentation

Credit and Portfolio Monitoring:
• Assist in monitoring portfolio trends, including exceptions trends, Key Risk Indicators, and 
default
• Prepare periodic reports and dashboards to support decision-making
• Escalate emerging risks or unusual trends to management
• Support regulatory activities such as reporting, re-appraisal process, and portfolio monitorin

Knowledge/Skill Requirements: