Accounts Receivable Specialist

Remote Raven is hiring an Accounts Receivable Specialist for a US client in commercial electrical construction, operating on US Mountain time zone hours. This is a full-time, fully remote engagement.

This seat owns the invoicing and collections cycle. You generate and distribute invoices, apply incoming payments across ACH, check, and credit card, reconcile deposits, monitor the aging, and work past-due accounts directly with the customer. You also prepare the AR reporting that management uses to see where the cash is, and you support month-end close.

The customers here are general contractors and facility owners, not individuals. Their accounts payable teams are organized, they document their reasons for paying less than the invoiced amount, and they expect the person chasing them to have already looked. The work rewards precision and a written trail far more than it rewards persistence alone.

You will work largely unsupervised across a wide time difference. What makes someone successful in this seat is not raw speed — it is accuracy, a habit of writing things down, and the judgement to escalate a stuck account early instead of quietly re-sending the same reminder for three weeks.

Key Responsibilities

Invoicing and Billing

• Generate, review, and distribute customer invoices accurately and on schedule
• Maintain accurate customer records, credit terms, and billing documentation
• Make sure every invoice that leaves your hands is supported by the backup the customer will ask for

Cash Application and Reconciliation

• Post and apply incoming payments across ACH, check, and credit card
• Reconcile deposits against the cash receipts log and chase any difference to its cause
• Handle unapplied and on-account cash properly rather than forcing an allocation

Collections and Aging

• Monitor the AR aging report and drive collections on past-due accounts
• Decide independently which accounts get worked first, and be able to explain the order
• Keep a written trail of every collections contact, commitment, and promised payment date

Disputes and Discrepancy Resolution

• Research and resolve billing discrepancies, short pays, and client disputes
• Partner with sales and operations to resolve account issues and clear billing holds
• Escalate a stuck receivable early, with the evidence attached, rather than following up indefinitely

Reporting and Month-End

• Prepare AR aging, cash receipts, and collections status reports for management
• Support month-end close, including AR reconciliations and bad-debt review

• 2–5 years of accounts receivable, billing, or collections experience
• Working knowledge of Sage 100, QuickBooks, or comparable ERP/accounting software
• Strong Excel skills — VLOOKUP, pivot tables, and confident filtering of large data sets
• Comfortable in Microsoft 365 — Outlook, Teams, SharePoint
• Solid grasp of the AR cycle, credit terms, and basic accounting principles
• Professional, tactful communication style for customer-facing collections calls
• High accuracy, strong follow-through, and the ability to prioritize independently
• Reliable home workspace and internet

Preferred Qualifications

• Associate's degree in accounting or business
• Exposure to construction, engineering, or other project-based billing — progress billing, billing against a schedule of values, or retention/retainage
• Prior experience invoicing or collecting from US-based business customers
• Experience owning an aging report end to end rather than working from someone else's worklist

Tools and Software

• Sage 100 (or a comparable ERP / accounting platform)
• QuickBooks
• Microsoft Excel — VLOOKUP, pivot tables, large-file filtering
• Microsoft 365 — Outlook, Teams, SharePoint
• Hubstaff (time tracking, standard on all Remote Raven placements)

What Makes You a Great Fit

• You find a $450 difference between the bank and the cash log genuinely interesting, and you do not rest until you know what caused it.
• You have never written off a short payment just to make an account look clean.
• When a customer goes quiet, you change your approach instead of sending the same email a fourth time.
• You can be corrected on Monday and have the change reflected by Tuesday, without it costing anything emotionally.
• You tell your manager about your own mistake before they find it.
• You are comfortable being the person who says "this account is stuck and here is exactly why" while everyone else is asleep.