Academic Sales Associate (Entry Level)

Learner.com is looking for an Academic Sales Representative to help connect our world-class tutors with our customers. This is a full-time, remote position. Learner.com is an online-only tutoring service focusing on providing the absolute best quality tutors at affordable rates to our US-based customers. We are a small startup targeting triple-digit growth over the next few years - join us to be part of the beginning of a world-class educational company.

Are you looking for an opportunity to join a young startup and make an immediate and lasting impact as the company scales?

As an Academic Sales Representative, you’ll be speaking with prospective families and students and helping them connect with a great tutor. You’ll be in charge of our industry-unique free-trial process, and will be responsible for guiding interested families through our enrollment process.

We are looking for energetic, motivated candidates with a passion for education. The ideal candidate will have an understanding of the needs of parents and students from Kindergarten through College, and be comfortable and energized having academic-focused conversations over the phone, text, and email. This is a great opportunity for educators to make a transition into a more sales focused career at a high growth education technology company.

Key Responsibilities

• Consult with prospective students and families who have requested tutoring services (30–70 calls per day).
• Guide students through our trial process, helping them connect with our tutors.
• Handle inbound inquiries for tutoring services quickly and effectively.
• Accurately and efficiently track customer contacts in our CRM.
• Coordinate with the Student Success Manager to ensure free trials are executed properly.
• Follow up with families who have completed a trial session to enroll them in ongoing services.
• Meet weekly and monthly targets for new trials and enrollments.
• Demonstrate empathy, emotional intelligence, and a passion for helping students achieve their educational goals.

Skills, Knowledge & Expertise

• Strong understanding of education in the U.S. and methods for ensuring student success.
• Strong written and verbal communication skills; comfort speaking on the phone is essential.
• General computer skills—you’ll use Google Suite and VOIP to connect with customers.
• Familiarity with CRM operations (particularly the Zendesk suite) is a plus but not required.
• Willingness to dive in, learn quickly, and adapt.
• Remote, work-from-home setup; a home computer is necessary.
• A bachelor’s degree is a plus.

Who You Are

• Ambitious and motivated by hitting goals.
• Thrive in autonomous, fast-paced, and sometimes ambiguous environments.
• A self-starter who loves the grind and is willing to put in the work.
• Naturally curious—always seeking resources, asking questions, and learning.
• Coachable and receptive to feedback.
• Flexible and adaptable to change.